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If your business is in the UK, you can choose from several types of number, depending on the impression you want to give and how customers will reach you:
  • Local: a normal number with an area code, like an 01 or 02 number. Best if you want to look like the local business you are.
  • Mobile: an 07 mobile number, familiar and easy for customers to call or text.
  • Mobile Inbound Only: a mobile number that only takes incoming calls.
  • Freephone: free for customers to call (like 0800), with the cost on you. Good for looking established across the whole country.
  • National: a non-geographic number (like 03) that isn’t tied to an area, and isn’t free for the caller either.

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Choosing one

  1. Start adding a number. Under Settings, then Phone numbers, click Add a new number.
  2. Pick United Kingdom, then the type. Choose the type you want from the list above.
  3. Pick a number. Choose from what’s available and finish naming the inbox. See the Overview for the full walkthrough.
A UK business can also buy US and Canadian numbers. But remember you can call the US and Canada and only text the UK. See Texting other countries.
Last modified on July 15, 2026