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Every inbox in Dialbird is a phone number, so getting set up is really about choosing the right numbers for your business. You manage them all in one place, under Settings, then Phone numbers. From here you can add a number, open any number to change its settings, or bring an existing number across.

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Buying a number

Click Add a new number and Dialbird walks you through it. The panel is titled “Select a phone number and configure your inbox”, and you fill it in from the top down.
  1. Pick the country. Choose the United States, the United Kingdom, or Canada. Dialbird starts you on your own country, and only lets you buy in the countries your workspace is allowed to use. Other countries show as Coming soon.
  2. Pick the number type. The types on offer change with the country, because each country has its own kinds of number. See Local numbers, Toll-free and freephone numbers, and UK numbers for what each one is best for.
  3. Search for a number. Use the Search by area code or city box to find a number tied to the area you want. Hit Refresh to pull up a different set.
  4. Choose one. Pick a number from the list. It shows at the top as your Selected Number.
  5. Name the inbox. Give it an icon and an inbox name (something like Sales or Support), so you can tell it apart in your sidebar at a glance. The name is required.
  6. Check the price and confirm. Dialbird shows the monthly cost for the number before you commit, so there are no surprises. Click Add Number to finish.
The new number appears in your sidebar straight away, ready to take calls and texts.
Which countries you can buy in depends on where your workspace is based. A UK workspace can buy UK, US, and Canadian numbers. A US or Canadian workspace can buy US and Canadian numbers.

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Bringing your existing number across

Already got a business number your customers know? You can move it to Dialbird and keep it, so you don’t lose the number people already ring. See Porting your number.

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Setting a number up

Each number has its own settings: recording, voicemail, business hours, who can use it, and more. Changing one number never affects the others. See Number settings.
Last modified on July 15, 2026