The Calls tab in an inbox is your call history: every call to and from that number, in one list. It’s the place to check who rang while you were out, how long a call ran, and who on the team picked it up.
What each row shows
Each call in the list tells you:
- The person’s name or number.
- Whether it was an Outgoing call, Incoming call, or Missed call, each with its own little arrow icon. Missed calls are shown in red.
- How long the call lasted, in brackets, like Incoming call (2:34). Missed calls have no length.
- When it happened: the time if it was today, Yesterday, or the date if it was earlier.
- Who on your team handled it, shown as their avatar on the right.
A missed call that nobody has picked up yet is marked as unread, so it stands out until someone deals with it.
Jumping to a call
Click any call and Dialbird opens the conversation with that person and scrolls to that call, so you can see what happened around it: a recording, a voicemail, a text.
Showing only some calls
Use the Missed pill to see just the calls you didn’t catch, or the funnel to show only Incoming or Outgoing. See Filters.
The list loads more calls automatically as you scroll down, so you can go a long way back without clicking anything. Last modified on July 15, 2026
