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Something not working? Most of the common snags have a quick fix you can do yourself, and most of them come down to your connection, your browser, or a permission that needs switching on. Find the card that matches what you’re seeing and work through it, and if it’s still not right, our team is a click away at the bottom of the page.

Call quality

Choppy audio, echo, one-way audio, and dropped calls.

Connection issues

Problems reaching Dialbird, or staying connected.

Notification issues

Calls or messages not alerting you.

Messaging issues

Texts not sending, or not arriving.

Mic access issues

Dialbird cannot hear you, or has no microphone permission.

Using a VPN

Making Dialbird work behind a VPN or corporate firewall.

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Still stuck?

Submit a request

Raise a ticket with our support team.

Chat with us

Talk to our support team in real time.
Last modified on July 15, 2026