Getting started
- Go to Settings, then Phone numbers.
- Click Port an existing number.
- Fill in the form with the details of the UK number you want to move.
While you wait
Your UK number keeps working with your current provider until the handover finishes. It only starts ringing in Dialbird once the port completes, so there’s no gap in service. See Checking your porting status.Good to know
- Keep your current service active until the number is live in Dialbird. Cancelling early can put the number at risk.
- Match your provider’s records exactly. UK ports are checked against the details your current provider holds, so enter your business name and address just as they have them.
Needs checking: add anything specific to porting UK numbers: what UK providers require, how long it usually takes, and whether particular number types (mobile, landline, freephone) are treated differently.