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If your business has a tax ID (an EIN in the US, or a BN-9 in Canada), this is the registration route for you. It’s the standard one, and it has the lower monthly fee. The form has five steps, and a progress bar shows where you’re up to (Step 1 of 5, and so on). You can move Back to an earlier step, and you can Save as draft at any point and finish later. Here’s what each step asks for, so you can have it ready before you start.
Enter everything as it appears on your official tax or registration documents. The carriers check your details against public records, so an exact match is what gets you approved.

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Step 1: Business details

Your business as it’s officially registered:
  • Legal business name, exactly as it’s registered. Add any “LLC”, “Inc”, or “Ltd” if that’s how it appears on your tax documents.
  • Business address (street), and an optional second address line for a suite or unit.
  • Country.
  • City, region, and postcode. The labels for the region and postcode change to match the country you pick.

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Step 2: Additional business details

A bit more that the carriers need:
  • Business type, chosen from a list: Co-operative, Corporation, Government, Limited Liability Corporation, Non-profit Corporation, Partnership, or Sole Proprietorship.
  • EIN (Employer Identification Number), your 9-digit tax ID, entered as XX-XXXXXXX.
  • Website, business listing, or other online presence. This must be live, publicly accessible, and clearly your business. A site that’s under construction or behind a password will be rejected.

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Step 3: Campaign details

This part is about the texts you’ll send:
  • Campaign name, for example “Booking Confirmations / Reminders”.
  • Use case, chosen from a list: Customer care, Marketing, Account notifications, Delivery notifications, Fraud alert messaging, Higher education, Mixed, Public service announcement, Security alert, or Other.
  • Campaign description of what you’ll text customers about (at least 20 characters).
  • Message flow / how users opt in, explaining how customers agree to hear from you (at least 20 characters).
  • Message samples: at least two example messages, with room for up to four.
  • Terms of service URL and Privacy policy URL.
  • Two tick boxes: whether your messages will contain links, and whether they’ll contain phone numbers.

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Step 4: Point of contact

Someone the phone companies can reach with a question:
  • First name and last name.
  • Email.
  • Phone number.

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Step 5: Confirm registration fees

The last step confirms the charges and takes payment. These fees are set by the US carriers, and Dialbird passes them straight through to its carrier review partners:
  • Carrier review and setup fees: $19.50 one-time.
  • Messaging fee: $1.50 a month.
Your card on file is shown here, and you can Change it if you’d like to pay with a different one. When you click Submit, the card is charged and your registration is sent off for review. Payment is handled securely.
Get your business name and tax ID exactly right. A mismatch with official records is the most common reason a registration comes back rejected.

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After you submit

Your registration goes to the carriers for review, and you can follow its status in the Trust Center. If anything comes back rejected, Dialbird shows the reason and lets you fix it and resubmit. See Overview for how the status works.
Last modified on July 15, 2026