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Each person who makes or receives calls needs their own Dialbird user. Users can be assigned numbers, added to ring groups, and given admin permissions.

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Invite a user

  1. Go to Settings then Users.
  2. Click Invite user and enter their email address.
  3. Choose a role.
  4. Optionally assign a number or add them to a ring group.
They receive an email invitation and set their own password.

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Roles

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Assigning numbers

A number can ring one user directly, or ring several users at once through a ring group. If you want inbound calls to hit a menu first, point the number at a call flow instead.
Last modified on July 14, 2026