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If your calls sound choppy or echoey, cut out in one direction, or keep dropping, the cause is almost always your internet connection. Dialbird makes calls over the internet, so a weak or busy connection means poor calls. The good news is that most of it you can fix yourself in a minute.

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Try these first

  1. Get closer to your router, or plug in with a cable if you can. Wi-Fi that’s fine for browsing can still be too shaky for a live call, especially from the far end of the yard or a metal-sided unit.
  2. Use a headset rather than your laptop’s speaker and mic. That’s the single best fix for echo, because it stops the other person’s voice leaking back into your microphone.
  3. Close things that hog your connection, like big downloads, video calls, and streaming, whether that’s on your device or someone else’s on the same network.
  4. On mobile, check your signal before blaming the app. One or two bars is often the real problem.
  5. Reload Dialbird if a call has just gone bad. A fresh start clears up a lot of one-off glitches.

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Checking your microphone

If people say they can’t hear you, or only catch every other word, your mic may be the culprit rather than your connection. Go to Settings, then Preferences, and watch the level bars under Audio settings while you talk. If they don’t move, Dialbird is on the wrong microphone, so pick the right one from the list. See Dialbird can’t hear you for more.

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If Dialbird says the device isn’t ready

Now and then you might see:
Device not ready. Please try again in a moment.
Wait a few seconds and try the call again. Dialbird reconnects itself in the background, and it usually only takes a moment.
Needs checking: if there are specific internet speed or bandwidth requirements you’d like to publish, add them here. The app doesn’t state any.
Last modified on July 15, 2026