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Members is where you build your team inside Dialbird: invite people, set what each one can do, and tidy up when someone moves on. It’s also the place to check who has access to your numbers. Go to Settings, then Members, to see everyone in your workspace. The page shows a running count of how many members you have, and the search and filter tools to find any one of them.
Only the workspace Owner and Admins can open Members and send invites. Members don’t see this tab at all.

Inviting someone

The quickest way is the Quick invite box at the top: type their email address and click Invite. That drops you straight into the invite steps with the email already filled in. You’ll then be asked two things:
  1. Their email address and role, either Member or Admin (see below). Click Next.
  2. Which phone numbers they can use. Tick the ones they need. You can tick Select all to give them everything, or tick none at all and sort it out later.
Click Send Invite and they’ll get an email. Until they accept, they show in the list as invite pending, and pending people sit at the bottom of the list so your active team stays up top. If you’d rather send the invite yourself, click Copy invite link on their row to grab the link, or use the menu to Cancel invitation.

Choosing a role

There are three roles, from the least access to the most: When you invite someone you can only pick Member or Admin. The Owner role is handled separately. A few rules worth knowing:
  • Only the Owner can make someone else an Owner.
  • An Admin can’t change another Admin, or the Owner.
  • You can’t change your own role.
  • You can’t change someone’s role while their invite is still pending, so wait until they’ve accepted.
To change someone’s role, click the on their row and pick the new one.

Suspending someone

If someone’s off for a while, use then Suspend. They stay in the list marked Suspended and lose access in the meantime, and you can Reactivate them from the same menu whenever they’re back. Nothing of theirs is deleted, so suspending is the safe choice when someone’s only away temporarily.

Removing someone

Click then Remove from workspace. Dialbird then asks what to do with the contacts and lists they own. You must choose one:
  • Transfer them to another person, then pick who from the dropdown. Only active team members show up as options.
  • Delete contacts and lists.
To confirm, type their email address into the box exactly as shown. That extra step is deliberate, because removing someone can’t be undone.
Removing someone is permanent. They lose access to your workspace, and their contacts and lists are either handed over or deleted. There’s no undo.

Finding people

Use the search box to look someone up by name or email. Or use the filter to show only Owners, Admins, Members, or people whose invite is pending.
Last modified on July 15, 2026