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Need a hand or have a question? There are a few ways to reach us, whether you want a quick answer, live support, or a chat with our Sales team about getting started.

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Chat from inside Dialbird

The quickest way to reach support is from the app itself, while you’re in the middle of whatever you need help with.
  1. Click Help and support at the bottom of the left-hand sidebar.
  2. Choose Chat with us.
A chat window opens in the corner of the screen. Type your question, send it, and our team replies right there. You can carry on using Dialbird while you wait, and come back to the window when we answer.

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Chat from the website

You can also reach us without logging in:
  1. Go to dialbird.io/contact-us.
  2. Press Support to open the chat window and talk to our support team.

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Talk to Sales

If you’re still weighing Dialbird up rather than using it day to day, our Sales team is the right place to start. They can:
  • Show you a demo of the platform
  • Help you work out which plan fits your business
  • Answer anything before you commit
To reach them, go to dialbird.io/contact-us and press Sales.

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Leave the details instead

If you’d rather write it all down and let us come back to you, use the form on Submit a request.
Needs checking: confirm the hours live chat is staffed, the typical reply time, and whether live chat is available on all plans or only some. The ways to open it (in-app Help and support, or dialbird.io/contact-us) are correct.
Last modified on July 27, 2026