> ## Documentation Index
> Fetch the complete documentation index at: https://support.dialbird.io/llms.txt
> Use this file to discover all available pages before exploring further.

# International calling

> Which countries you can call from Dialbird, why the list is limited, and how texting compares.

Dialbird doesn't let you call everywhere in the world. Which countries you can ring depends on where your business is based, so it's worth knowing your range before you dial an unfamiliar number. This page lays out who can call where.

## Countries you can call

Find your business location in the left column to see the countries you can call:

| If your business is in | You can call              |
| ---------------------- | ------------------------- |
| The UK                 | The UK, the US and Canada |
| The US                 | The US and Canada         |
| Canada                 | The US and Canada         |

Anywhere else is blocked.

<Warning>
  It doesn't work both ways. A **UK business can call the US and Canada**, but a **US or Canadian business cannot call the UK**.
</Warning>

## What you'll see

When you go to make a call, countries you can't ring are **greyed out** in the country list.

If you type a number in one of those countries anyway, the **Call** button stays greyed out and Dialbird tells you:

> Your workspace can't place calls to this country.

## Which countries Dialbird supports

Dialbird works with numbers in the **UK, the US and Canada**. The same list decides where you can buy a new number: a UK business can add UK, US or Canada numbers, while US and Canada businesses can add US and Canada numbers. Countries outside this list aren't supported for calling or for new numbers.

## Texting is more limited than calling

The countries you can *text* aren't the same as the ones you can *call*, so being able to ring somewhere doesn't always mean you can message it.

| If your business is in | You can text      |
| ---------------------- | ----------------- |
| The UK                 | The UK only       |
| The US                 | The US and Canada |
| Canada                 | The US and Canada |

For example, a UK business can call the US and Canada, but can only text UK numbers.

<Note>
  **Needs checking:** tell people what to do if they need to reach a country that isn't on this list. Should they contact support? Can the list be widened?
</Note>